Customer Retention
Over the years our focus on people, along with our experience, has produced results. Our customers continue to sustain long term relationships with us because we are loyal to them.

The Right Size
Although we have grown steadily since our beginnings in 2001, we have grown at a controlled rate, while keeping our focus on you, the customer. We have acquired five other companies along the way. We are big enough to have the buying power we need but not too big to give you the attention you deserve.

We are not attempting to be all things to all people. The focus of our business is on individuals who need insurance for their home, their personal vehicles (autos, motorcycles, RVs, ATVs, snowmobiles, jetskis, boats, or travel trailers) or their businesses. By focusing on these specific needs we have been able to sustain the level of service that has always been a core value at Shank & Falvey.